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Any Questions?
Frequent Asked Questions
What materials are used in your products?
We make use of premium, well-chosen high-quality, Leather materials to ensure our Products' comfort, reliability. Materials may include high-end materials like cotton, wool, and linen as depend on different styles of products. We believe in to utilizing products that are ethically and environmentally supplied wherever possible. Please refer to the product description on our website for clear product details.
How can I find my size?
It's simple to find your ideal size! Just consult our detailed sizing guide, which is accessible on every product page. To get the ideal fit, we advise taking measurements of your chest, waist, and sleeve length and comparing them with our size chart. For a more comfortable fit, especially when layering, go up a size if you're in between sizes. Feel free to get in touch with our customer service representatives if you need any further help finding the ideal fit!
Do you offer customization or personalization services?
Yes, we provide personal customization services that allow you to design a leather jacket that exactly reflects your personal preferences and style. Our talented designers will realize your concept, whether it involves special embroidery, unique colors, customized size, or personalized elements like names or logos. Just get in touch with our team with your customization needs, and we'll assist you through every step to make sure a perfect fit and personalized design.
What is your return & refund policy?
We provide a simple return policy with three practical choices to meet your needs:
- Return & Full Refund - You may return your item for a total refund if you're not happy with it.
- Return & Replace - After the original jacket is returned, we will gladly provide you a new one if you would like a replacement.
- Exchange & Return – Would you rather have a different style, color, or size? You have the opportunity to return the item and receive a different one.
Please make sure the jacket is in its original condition with the tags still on it in order to start a return. Visit our Returns & Refunds page or get in touch with our support staff for further information.
How can I track my order?
We will provide you with a tracking number, the name of the delivery service (FedEx or DHL), and a link to their tracking website as soon as your purchase ships. This information will be sent to you via WhatsApp or email, allowing you to track your shipment in real time. To get the most current data on the status of your delivery, just click the link given and input your tracking number. Please get in touch with our support team if you need help or have any queries.
Can I modify or cancel my order after placing it?
Yes, you have 72 hours after Placing your order to change or cancel it. For any adjustments or cancellations, just send an email or WhatsApp Text to our customer support team with your order details, and we'll be happy to help. After the 72-hour window, orders will be processed and shipped, making modifications or cancellations no longer possible
Still have questions?
If you have still have a questions please feel free to reached our contact team